S2 E1: ID Verification & Capacity

Welcome to season two of Capacity Conversations: Your Thoughts or Mine! We are thrilled to be back with brand new episodes as well as some exciting guests. Today, we are joined by Jay Krushell and Grant Goldrich of Treefort Technologies to talk all about ID verification and capacity. 

The Treefort project was started in 2017, when Jay was working as lawyer. Every now and then, Jay would encounter a situation where his clients were unable to meet in person. This would often result in their transaction being delayed, costs being increased and/or the client being inconvenienced when they were forced to attend a meeting in Jay’s office at a time that did not work well for them. To solve this problem, Jay along with his wife Kim, assembled a team and incorporated Treefort Technologies Inc. (TTI) in January of 2020. The team then got to work on creating a digital ID verification (IDV) tool that allows users to verify the identity of the individual they are dealing with in accordance with the FINTRAC Regulations and the Model Client ID Rules adopted by Law Societies across Canada. The IDV component was launched in September 2020 and in July 2021, Stewart Title Guaranty Company purchased a 51% interest in TTI. Since then, the TTI team has grown and work on the Treefort platform has continued to the point where it is now the gold standard in digital ID technology across Canada. 

In this episode, we’ll discuss the importance of verifying a client’s ID, the challenges in doing so, and what Treefort does to make this easier. Besides this, we’ll also talk about the various professional standards that exist when verifying a client’s ID, how COVID has changed those, and the crossroad lawyers are in now. Last but certainly not least, Jay and Grant will tell us how Treefort Technologies has married the idea of verifying someone’s ID with capacity. Keep listening to learn more! 

Capacity Conversations: Your Thoughts or Mine is a podcast about capacity and decision-making in Canada, presented by the Capacity Clinic. Each day, Canadian professionals face growing numbers of vulnerable adults or their substitute decision makers, stressing historical practices for assuring capacity when important decisions are being made. The pandemic has given us a glimpse of the future where the numbers of elderly clients, their mobility considerations, and the need for professional diligence in determining capacity are all growing. Issues requiring legal and clinical support arise frequently, and that’s where we come in. At Capacity Clinic, our mission is to improve supported decision-making and capacity evaluation. We do this by creating Canadian expertise and intellectual property, designing and developing educational programming, and supplying individual consultations from leading experts. In this podcast, we’ll dive into all aspects of capacity and decision-making so that you know what to do if you’re working with, know, or are someone in need of a capacity evaluation.